Dealership CRMs · #12 of 33
PBS Systems v10 APEX
pbssystems.com
What it is
PBS Systems v10 APEX is an all-in-one dealership management platform covering accounting, sales, service, parts, CRM and a Digital Service Suite. Sales teams can prepare digital quotes and deal setups, handle financing and CRM follow-ups, and collect mobile e-signatures stored in electronic deal jackets. Service tools include online appointment booking, technician dispatch, automated reminders, and recommendations based on vehicle history and condition. Accounting features include live financial data, accounts payable workflows, executive reporting, commission management, budgeting and forecasting. The parts module gives technicians a live inventory view and tracks inventory turnover to help avoid stockouts. CRM functions include predictive marketing to identify vehicles due for service and internal lead-generation tasks for sales opportunities. The Digital Service Suite describes Tools On Demand as mobilized service software and Advisormatic as automation spanning arrival through the next booking. PBS lists Android, iOS, web and API platforms, and says its partner program can offer API access or a two-way data interface for data requirements. It reports serving more than 3,500 dealerships across North America and the Caribbean and supporting all OEMs. Pricing is on request; a demo can be requested.
Who it suits. v10 APEX is aimed at automotive dealerships seeking one platform for sales, service, parts, accounting and CRM. Its breadth of dealership modules and mobile tools may fit operations that want workflows across departments connected in a single system.
Good to know
- Covers accounting, sales, service, parts and CRM.
- Mobile e-signatures are saved in electronic deal jackets.
- Technicians can view live parts inventory.
- Service recommendations use vehicle history and condition.
- Partner program offers API access or two-way data interfaces.
Watch for
- Pricing is available on request.
- Support centres are closed Sundays.
- Support hours may change for recognized holidays.
Consider v10 APEX if your dealership wants sales, service, parts, CRM and accounting functions in one platform. Request pricing and a demo to assess fit; dealerships needing Sunday support should account for the stated support-centre closure.
Your product? You can pay for an editorial review of PBS Systems v10 APEX; CarCody's editors write the verdict · from $99/mo. How it works →
Plans and prices
v10 APEX
on requestPricing not listed · Request a demo
From PBS Systems v10 APEX's own pricing page, read 10 October 2026. Every plan →
Its site
Getting started
- Visit the PBS Systems v10 APEX website.
- Request a demo.
- Request pricing for the v10 APEX plan.
- Discuss API access or a two-way data interface through the partner program, if needed.
- Use the listed Android, iOS, web or API platform.
Limits
Pricing is on request. Support centres are closed Sundays, and hours may change for recognized provincial, state and national holidays across PBS office locations.
On record
- Product
- v10 APEX is PBS Systems’ all-in-one dealership management platform.
- Modules
- The platform covers accounting, sales, service, parts, CRM, and a Digital Service Suite.
- Sales
- Sales features include digital quoting and deal setup, financing, CRM follow-ups, and mobile e-signatures saved in electronic deal jackets.
- Service
- Service tools include online appointment booking, technician dispatch, automated reminders, and recommendations based on vehicle history and condition.
- Integrations
- PBS says its partner program can provide API access or a two-way data interface for data requirements.
- Security
- The support page displays an AICPA SOC 2 Type 2 compliance badge.
- Support
- PBS support is available Monday through Friday from 3:30 a.m. to 7 p.m. MT and Saturday from 6 a.m. to 5 p.m. MT; support centres are closed Sundays.
- Audience
- PBS says it serves more than 3,500 dealerships across North America and the Caribbean and supports all OEMs.
- Notable limit
- PBS says support hours may change for provincial, state, and national holidays recognized across its office locations.
- Product
- v10 APEX is PBS Systems’ dealership management system, described as an all-inclusive platform with accounting, sales, service, parts, CRM, and Digital Service Suite modules.
- Accounting
- Its accounting tools include live financial data, accounts payable workflows, executive reporting, commission management, budgeting, and forecasting.
- Sales
- Sales features include real-time inventory, lead management, digital retail workflows, mobile e-signatures, test-drive scheduling, and payment calculations.
- Service
- Service features include vehicle histories, automated maintenance reminders, appointment booking, technician dispatch, and add-on work recommendations.
- Parts
- The parts module shows live inventory to technicians and tracks inventory turnover to help avoid stockouts.
- SMS messaging
- Yes
- Workflow automation
- Yes
- Lead source capture
- Yes
Questions
How is v10 APEX priced?
Pricing is on request; the listed plan does not show a price.
Which platforms are listed?
PBS lists Android, iOS, web and API.
What dealership functions does it cover?
Its modules cover accounting, sales, service, parts, CRM and a Digital Service Suite.
Can it connect with partner systems?
PBS says its partner program can provide API access or a two-way data interface for partner data requirements.
When is PBS support available?
Support is listed Monday through Friday from 3:30 a.m. to 7 p.m. MT and Saturday from 6 a.m. to 5 p.m. MT. Support centres are closed Sundays, and hours may change for recognized holidays.
Who does PBS say it serves?
PBS says it serves more than 3,500 dealerships across North America and the Caribbean and supports all OEMs.