What it is
KUKUI is a marketing and customer-engagement platform built for independent automotive repair shops. Its tools span a branded website, customer records, outreach, communication, and performance analytics. Website services include SSL, SEO, review management, tracking phone numbers, and a QR code generator. Marketing records can include customer spend, vehicles, visit frequency, and revenue, supporting analytics and automated retention outreach. Communication features include two-way SMS, text marketing, live web chat, online booking, and a loyalty program. AI Call Insights scores recorded calls and surfaces customer-demand insights and trends; KUKUI says it does not use call data to train AI models and allows deletion requests for stored transcripts and scores. Integrations listed include POS/SMS, review services, My Garage, and Shop-Ware. The Shop-Ware connection shows marketing metrics and tools in the KUKUI dashboard. The platform is available on web, Android, and iOS. Plans use a 12-month agreement; Pro and Pro+ pricing is on request, while some à la carte services have listed monthly prices.
Who it suits. KUKUI suits independent repair shops looking to combine marketing, customer communication, and shop engagement tools. It may also fit shops that want mobile access or Shop-Ware marketing metrics in one dashboard.
Good to know
- Customer records include spend, vehicles, visits, and revenue.
- Includes two-way SMS, web chat, and online booking.
- AI Call Insights reports call scores and trends.
- Web, Android, and iOS platforms are listed.
Watch for
- Plans require a 12-month agreement.
- No free plan is offered.
- Pro and Pro+ prices are on request.
- Ad management add-ons cost 20% of ad spend.
KUKUI combines website, CRM, communication, and marketing tools for independent repair shops. The 12-month agreement and several pricing-on-request options are important considerations before choosing a plan.
Your product? You can pay for an editorial review of KUKUI; CarCody's editors write the verdict · from $99/mo. How it works →
Plans and prices
Text Connect Platform
$257 a monthÀ la carte price · 2-way SMS
Websites
$399 a monthÀ la carte price · branded website · SSL and SEO · review management · tracking phone numbers
Marketing
$399 a monthÀ la carte price · CRM and customer database · marketing analytics · email templates · retention campaigns
Yext NAP
$49 a monthÀ la carte price · directory listing consistency
Basic
$499 a monthCapterra-listed basic tier; exact inclusions not specified
KUKUI Complete
$719 a monthFrom $719 /mo; plans are on a 12-month agreement.
Includes Core features · Social Media Management · Yext NAP Consistency · AI Call Insights
AI Call Insights
$79 a monthÀ la carte price · call scoring and analytics
Social Toolkit
$79 a monthÀ la carte price
From KUKUI's own pricing page, read 4 October 2026. Every plan →
Its site
Getting started
- Visit the KUKUI website.
- Contact KUKUI for Pro or Pro+ pricing, or choose a listed à la carte service.
- Select a plan with a 12-month agreement.
- Use KUKUI on the web, iOS, or Android.
- Contact technical support or live chat for assistance.
Limits
Plans are on a 12-month agreement. Google Ads, Local Service Ads, and Microsoft Ads management are add-ons priced at 20% of ad spend.
On record
- Free plan
- No
- Purpose
- KUKUI provides data-driven marketing and customer engagement solutions designed specifically for independent automotive repair shops.
- Websites
- KUKUI Websites include a branded site, SSL certificate, SEO optimization, review management, tracking phone numbers, and a QR code generator.
- CRM
- KUKUI Marketing includes a customer database with spend history, vehicles, visit frequency, and revenue tracking, along with marketing analytics and automated retention outreach.
- Communication
- KUKUI Core includes 2-way SMS, text marketing, live web chat, online booking, and a loyalty program.
- Integrations
- The plans page lists POS/SMS integration, Google Reviews, Yelp Reviews, Facebook Reviews, and My Garage integration.
- Shop management integrations
- KUKUI says its Shop-Ware integration provides access to marketing performance metrics and tools through the KUKUI dashboard.
- AI call analysis
- AI Call Insights analyzes recorded shop calls and provides call scoring, customer demand insights, and trends over time.
- AI data handling
- KUKUI says AI Call Insights uses OpenAI's business API, does not use call data to train AI models, and lets customers request deletion of stored transcripts and scores.
- Privacy and security
- KUKUI's privacy policy says it maintains physical, electronic, and procedural safeguards and limits access to personal information to people with a business need.
- Support
- KUKUI lists technical support and live chat across plans, with a dedicated Client Success Coordinator and monthly results reviews for Core and Complete.
- Contract
- KUKUI states that plans are on a 12-month agreement.
- Optional advertising limit
- Google Ads, Local Service Ads, and Microsoft Ads management are add-ons priced at 20% of ad spend.
- What it does
- KUKUI is a marketing and customer-management platform built specifically for auto-repair shops, combining websites, advertising, communication, scheduling, reviews and reporting.
- Free plan
- No
- Lead routing
- Yes
- SMS messaging
- Yes
- Workflow automation
- Yes
- Mobile app
- Yes
- Lead source capture
- Yes
- Free plan
- No
Questions
Is KUKUI free?
No. KUKUI is a paid service and does not have a free plan.
How much does KUKUI cost?
Pro and Pro+ prices are available on request. Listed à la carte prices include Yext NAP at $49 a month, Social Toolkit and AI Call Insights at $79 a month each, Text Connect Platform at $257 a month, Marketing and Websites at $399 a month each, and KUKUI Complete at $719 a month.
What platforms does KUKUI support?
KUKUI is available on web, Android, and iOS.
What integrations are listed?
The plans page lists POS/SMS integration, Google Reviews, Yelp Reviews, Facebook Reviews, and My Garage. KUKUI also says its Shop-Ware integration provides marketing metrics and tools through its dashboard.
What does AI Call Insights do with call data?
KUKUI says it uses OpenAI’s business API, does not use call data to train AI models, and lets customers request deletion of stored transcripts and scores.
How long is the KUKUI agreement?
KUKUI states that plans are on a 12-month agreement.