Dealership CRMs · #1 of 33
Dealer-Mate
dealer-mate.com
What it is
Dealer-Mate is a dealership-management system for car, motorcycle, RV, marine, trailer, equipment and commercial-truck stores. It combines inventory publishing, deal and F&I calculations, CRM, payment workflows, parts and service, forms, credit reporting and QuickBooks exchange. Cloud, desktop and local-network deployments are available, with a 30-day trial and paid plans from $65 a month.
Who it suits. Multi-location dealerships needing a broad DMS Buy-here-pay-here and lease-here-pay-here operations Stores wanting cloud or local deployment choices
Good to know
- Covers inventory, deals, F&I, CRM, parts and service in one system
- Cloud, Windows desktop and local-network deployment options
- CRM has no per-user fees and supports multiple locations
- Publishes inventory to major classified and social destinations
- Includes more than 12,000 listed state, DMV, bank and insurance forms
Watch for
- Demo account disables most settings, so a live demo is needed for deeper review
- A reviewer said the software takes time or training to understand
- Local-network pricing covers up to three workstations; larger networks need a quote
- No free plan; all listed options are paid
Dealer-Mate makes sense for a dealership that wants one system to cover listings, deals, F&I, CRM, payments, parts and service. It offers cloud, desktop and local-network choices, plus a 30-day trial and paid plans starting at $65 a month. Stores should plan for onboarding because the demo account is limited and one reviewer reported a learning curve. The local-network price covers three workstations, while broader networks need a quote. Requesting the live demo is the practical next step before choosing a deployment.
Your product? You can pay for an editorial review of Dealer-Mate; CarCody's editors write the verdict · from $149/mo. How it works →
Plans and prices
Cloud Monthly
$119 a monthBilled monthly
cancel anytime
Cloud Quarterly
$99 a month$297 quarterly
17% saving shown
Cloud Annual
$79 a month$894 annually
38% saving shown
Local Desktop Monthly
$65 a monthBilled monthly plan
Local desktop application
Local Area Network
$350, paid onceOne-time fee
up to 3 workstations · larger networks by quote
Cloud or Web-Based DMS — Monthly Plan
$119 a month$119/month; cancel anytime
Cloud or web-based DMS
Local Desktop Application Monthly
$65 a monthBilled monthly
local desktop deployment
Local Desktop Application — Monthly Plan
$65 a month$65/month
Local desktop application
From Dealer-Mate's own pricing page, read 20 October 2026. Every plan →
Its site
What Dealer-Mate is
Dealer-Mate handles dealership operations in one system. Its coverage includes inventory, deals, financing and insurance, collections, websites, CRM, parts and service.
The software supports used-car, buy-here-pay-here, lease-here-pay-here, RV, marine, motorcycle, trailer and commercial-truck dealerships. It runs through a browser, a Windows desktop application, local networks or hosted AWS Cloud access.
The numbers that matter
The forms library contains more than 12,000 state, DMV, bank, warranty and insurance forms, according to the maker. Dealer-Mate says more than 4,500 clients use it across all 50 states and every Canadian province.
Inventory can be published to dealer websites, Craigslist, Cars.com, Autotrader.com, eBay Motors and Facebook. The CRM has no per-user fees and supports multiple locations.
What it costs to run
Cloud access costs $119 a month on the monthly plan, $99 a month when billed $297 quarterly, or $79 a month when billed $894 annually. The pricing page also lists local desktop plans at $65 a month.
A local area network setup costs $350 one time for up to three workstations; larger networks require a quote. A 30-day trial is available, but there is no free plan. The demo account has most settings disabled, so a live demo gives a fuller look.
Plans include online installation and training, technical support, software updates and forms programming. Dealer-Mate also offers data conversion from another DMS.
How it compares
Dealer-Mate combines dealership sales, inventory, finance, CRM and service work in one product, with both cloud and local deployment choices. Its inventory page lists Kelley Blue Book and Black Book integrations, plus Dealertrack lender submission support.
For a side-by-side look at other dealership systems, see Dealership CRMs.
Who it suits
This fits dealerships that need one system for vehicle listings, deal calculations, F&I, payment histories, CRM leads, parts, work orders and service records.
It also suits stores that need buy-here-pay-here or lease-here-pay-here workflows, Metro 2 credit-report formatting, QuickBooks exchange, or local-network deployment.
Trade-offs to weigh
The product spans many dealership tasks, but a G2 reviewer said it takes time or training to understand. The standard demo leaves most settings disabled, so evaluation requires requesting a live demonstration.
Cloud, desktop and local-network options add deployment choice, while the local area network plan covers only up to three workstations before a quote is needed.
Verdict
Dealer-Mate is a broad DMS for stores that want sales, inventory, financing, customer management and service records under one roof. Its pricing ranges from a $65 monthly desktop option to cloud plans at $79, $99 or $119 a month, with a 30-day trial but no free tier. The main buying decision is deployment: browser hosting, a desktop install or a local network. Budget time for training and request a live demo before committing, because the trial account restricts most settings.
Getting started
- Visit https://dealer-mate.com/ and request a 30-day trial or live demo.
- Choose cloud or web-based access, local desktop, or a local area network option.
- Select a billing term that matches the chosen option.
- Arrange online installation and training, included with plans.
- Request data conversion if you are moving from another DMS.
- Use Dealer-Mate on Android, iOS, macOS, web or Windows.
Limits
Dealer-Mate has no free plan and offers a 30-day trial. The demo account has most settings disabled; the Local Area Network option covers up to three workstations for $350 once.
On record
- Product
- Dealer-Mate is dealer management software for car, motorcycle, RV, heavy truck, boat and equipment dealerships.
- Finance and sales
- The software supports financing and insurance and creating and recapping in-house, bank, lease or cash deals.
- Inventory
- Inventory records can be sorted and filtered, and inventory can be uploaded to dealer websites and other third-party sites.
- Inventory integrations
- The inventory page lists Kelley Blue Book and Black Book integrations and automatic publishing to Craigslist, Cars.com, Autotrader.com, eBay Motors and Facebook.
- Lender integration
- Dealer-Mate integrates with Dealertrack and says users can submit deals to more than 1,000 lenders, including credit unions.
- CRM
- The web-based CRM includes Internet Lead Manager, Showroom Control Manager, Business Development Center, Auto-Trade, database and reporting modules, and the maker says it has no per-user fees.
- Parts and service
- The Parts & Service module supports work orders, mechanic task scheduling, branded estimates and invoices, part barcodes, and service histories.
- QuickBooks
- The maker lists QuickBooks integration among its extra modules and describes it as seamless for Parts & Service.
- Platforms
- Dealer-Mate 2.0 is browser-based and described as compatible with all operating systems and browsers; its download page also describes Enterprise 1.5 access using PC, Mac, iPad, iPhone, Android devices and tablets.
- Trial limitation
- The demo account has most settings disabled, and the maker directs users to request a live demo for a deeper review.
- Support
- The pricing page says plans include online installation and training, tech support, software updates and forms programming; the contact page lists support at (323) 525-0747.
- Data conversion
- The maker offers data conversion from other DMS software and says it will extract and transfer data into Dealer-Mate.
- Security and hosting
- The maker says Dealer-Mate is hosted on AWS Cloud and that version 2.0 requires no additional network or security configuration.
- Company history and location
- Dealer-Mate says it was established in 1987 and gives its address as 11500 Olympic Blvd. Suite 400, Los Angeles, California 90064.
- Free plan
- No
- DMS integration
- Yes
- SMS messaging
- Yes
- Mobile app
- Yes
- Lead source capture
- Yes
- Free plan
- No
- Paid from
- 65 /mo
Questions
What does Dealer-Mate do?
It combines dealership inventory, deals, financing and insurance, collections, websites, CRM, parts and service, forms and credit-reporting tools.
How much does Dealer-Mate cost?
Plans listed include $65 a month for local desktop use, $119 a month for monthly cloud, $99 a month billed quarterly, and $79 a month billed annually. A local network costs $350 one time for up to three workstations.
Is there a free Dealer-Mate plan?
No. Dealer-Mate offers a 30-day trial instead.
Does Dealer-Mate support buy-here-pay-here?
Yes. It supports buy-here-pay-here and lease-here-pay-here workflows, including payment histories and late-charge handling.
Can Dealer-Mate publish inventory online?
Yes. Inventory can go to dealer websites, Craigslist, Cars.com, Autotrader.com, eBay Motors and Facebook. The maker also lists Kelley Blue Book and Black Book integrations.
Does Dealer-Mate connect with lenders and QuickBooks?
It integrates with Dealertrack for submissions to more than 1,000 lenders, and it can exchange deals, inventory, payments and adjustments with QuickBooks.
What is limited in the trial?
The demo account has most settings disabled. Dealer-Mate directs prospective users to request a live demo for a deeper review.