Auto repair shop software · #33 of 33
ShopKey Shop Management
snapon.com
What it is
ShopKey Shop Management is software for auto repair businesses, covering shop operations from service advising through the final invoice. Its tools include parts and labor estimates, work orders, digital inspections, estimate approvals, technician time tracking, and vehicle history. An interactive work-in-progress screen brings together vehicle and customer searches, payment checks, gross margins, vehicle history, and current bay activity. The product includes more than 180 integrated reports and electronic catalogs for sourcing and ordering parts, including specialty parts and tires. ShopKey Pro integration provides OEM repair information and SureTrack Real Fixes. Optional connections include a QuickBooks Integrator for transferring shop accounting and customer information, XCharge for card payments, and Mobile ManagerPro for starting inspections, estimates, and repair orders on a preconfigured tablet. Selected reports are available through a browser via the ShopKey Pro home screen. Snap-on says shop data is backed up nightly to managed backup servers and the product includes data protection and recovery features. Automatic software updates provide fixes, patches, enhancements, and vehicle information. Pricing is on request.
Who it suits. ShopKey Shop Management suits auto repair businesses that need estimating, work-in-progress visibility, and shop management in one system. Optional tablet, accounting, and payment features may suit shops seeking those workflows.
Good to know
- More than 180 integrated reports are included.
- Parts catalogs cover specialty parts and tires.
- Nightly data backups are described.
- Mobile ManagerPro supports work at the vehicle.
Watch for
- Pricing is on request.
- QuickBooks, XCharge, and Mobile ManagerPro are optional features.
- Browser access is limited to selected reports.
ShopKey Shop Management brings estimates, work orders, reporting, and parts sourcing together for repair businesses. Buyers should confirm pricing and which optional features are included in the offering they consider.
Your product? You can pay for an editorial review of ShopKey Shop Management; CarCody's editors write the verdict · from $99/mo. How it works →
Plans and prices
ShopKey Shop Management System
on requestContact a Snap-on representative for information
From ShopKey Shop Management's own pricing page, read 4 October 2026. Every plan →
Its site
Getting started
- Visit the ShopKey Shop Management System website.
- Contact a Snap-on representative for plan information.
- Choose from the listed Android, iOS, web, or Windows platforms.
- Ask about optional QuickBooks Integrator, XCharge, or Mobile ManagerPro features.
On record
- Purpose
- ShopKey Shop Management gives auto repair businesses a view of shop operations from service advising through the final invoice.
- Estimates
- The system includes parts and labor estimating tools.
- Work in progress
- Its interactive work-in-progress screen lets users search vehicles and customers, verify payments, check gross margins, review vehicle history, and see current bay activity.
- Reports
- The product includes more than 180 integrated reports.
- Parts catalogs
- Electronic parts catalogs support parts sourcing and ordering, including specialty parts and tires.
- ShopKey Pro
- Integration with ShopKey Pro provides OEM repair information and SureTrack Real Fixes.
- Accounting integration
- The optional QuickBooks Integrator transfers shop accounting and customer information to QuickBooks.
- Payment processing
- The optional XCharge feature processes credit and debit card payments from the management software.
- Data protection
- Snap-on says the product includes data recovery and protection features and automatically backs up shop data nightly to its professionally managed backup servers.
- Updates
- The product provides automatic software updates with fixes, patches, enhancements, and vehicle information.
- Mobile workflow
- The optional Mobile ManagerPro lets users start inspections, estimates, and repair orders on a preconfigured tablet at the vehicle or elsewhere.
- Browser access
- Selected shop reports are accessible through an internet browser via the ShopKey Pro home screen.
- Support
- The brochure lists ShopKey technical support by email at [email protected] or by phone at 800-944-3877.
- Intended users
- Snap-on describes the system as shop management software for auto repair businesses.
- Work order management
- Yes
- Digital inspections
- Yes
- Estimate approvals
- Yes
- Technician time tracking
- Yes
- Vehicle history
- Yes
Questions
How much does ShopKey Shop Management cost?
Pricing is available by contacting a Snap-on representative.
What platforms does ShopKey Shop Management support?
The listed platforms are Android, iOS, web, and Windows.
Does it integrate with QuickBooks?
The optional QuickBooks Integrator transfers shop accounting and customer information to QuickBooks.
Can it process card payments?
The optional XCharge feature processes credit and debit card payments from the management software.
Who makes ShopKey Shop Management?
The product is from Snap-on.