Auto repair shop software · #25 of 33
Shop Controller
shopcontroller.com
What it is
Shop Controller is a cloud-based management platform for independent auto repair businesses. It brings estimates, repair orders, invoicing, job and bay management, parts inventory, and technician time tracking into one system. Shops can use digital vehicle inspections, customer and vehicle histories, online scheduling, and two-way texting to manage customer work. An AI assistant can answer calls and texts and book appointments. Marketing tools include deferred-work follow-ups, service reminders, email, text and direct-mail campaigns, review tools, and shop websites. The platform also handles card and terminal payments, text-to-pay, payment links, business reporting, and QuickBooks workflows. It runs in web browsers and supports Android and iOS; technicians can work from tablets or smartphones, while service writers can use Windows PCs or Macs. Shop Controller lists independent repair, custom modification and speed, commercial fleet, transmission and rebuild, and tire and quick-service shops among its supported businesses. Membership includes guided historical data conversion, team training, and ongoing support from a U.S.-based customer service team. The subscription is month to month, has no per-user charge, and includes unlimited users, technicians, and repair orders. The first month is $99; months 2 through 12 are $199 per month, locked for the first year.
Who it suits. Shop Controller suits independent repair businesses that want estimates, repair orders, inventory, customer communications, payments, and marketing tools in a cloud platform. Its listed shop types also include fleet, tire, transmission, and custom modification businesses.
Good to know
- Includes estimates, repair orders, invoicing, and bay management
- Tracks parts inventory, technician time, and vehicle history
- Supports digital inspections, online scheduling, and two-way texting
- Unlimited users, technicians, and repair orders
- Works on web, Android, and iOS
- Membership includes guided data conversion and team training
Watch for
- No free plan
- Months 2 through 12 cost $199 per month
- The subscription is paid
Shop Controller is a fit for shops seeking a broad cloud system for repair operations, customer engagement, payments, and marketing, with unlimited users and repair orders. Shops should weigh the $199 monthly rate for months 2 through 12 and confirm that its workflows suit their operation.
Your product? You can pay for an editorial review of Shop Controller; CarCody's editors write the verdict · from $99/mo. How it works →
Plans and prices
One plan — full platform access
$99 a month$99 for your first month; months 2 through 12 are $199 per month, locked in for your entire first year
Unlimited users · Unlimited technicians · Unlimited repair orders · 30-day money-back guarantee
From Shop Controller's own pricing page, read 9 October 2026. Every plan →
Its site
Getting started
- Visit the Shop Controller website
- Choose the One plan for full platform access
- Use the browser platform or Android or iOS app
- Arrange guided historical data conversion and team training through membership
Limits
The first month is $99, followed by $199 per month for months 2 through 12, locked in for the first year. The plan includes unlimited users, technicians, and repair orders, and a 30-day money-back guarantee.
On record
- Purpose
- Shop Controller is a cloud-based shop management platform for independent auto repair owners.
- Shop operations
- It provides estimates, repair orders, invoicing, job and bay management, parts and inventory tracking, and technician tablets.
- Customer engagement
- Features include digital vehicle inspections, two-way texting, online scheduling, customer and vehicle history, and an AI assistant that answers calls and texts and books appointments.
- Marketing
- It offers deferred-work follow-ups, service reminders, email, text and direct-mail campaigns, review tools, and shop websites.
- Payments and reporting
- The platform supports card and terminal payments, text-to-pay, payment links, business reporting, and QuickBooks back-office workflows.
- Integrations
- Listed integrations include QuickBooks Desktop and Online, Stripe, Auto Shop Content, Bolt On Technology, My Shop Manager, Epicor, Nexpart, OEC RepairLink, PartsTech, WORLDPAC SpeedDial, CARFAX, MOTOR, and ProDemand.
- Cloud access
- The maker says the cloud platform provides access from anywhere and keeps workflows and records connected without shop servers or manual updates.
- Supported devices
- The FAQ says the software runs in standard web browsers; technicians can use iPads, Android tablets, or smartphones, and service writers can use Windows PCs or Macs.
- Supported shop types
- The maker lists independent auto repair, custom modification and speed, commercial fleet, transmission and rebuild, and tire and quick-service shops.
- Onboarding and data migration
- Membership includes guided historical data conversion, team training, and a waived $500 data-conversion fee; the FAQ names several supported migration sources.
- Support
- Membership includes ongoing support from a U.S.-based customer service team; the FAQ also describes guided onboarding, video walkthroughs, and live shop-hour support.
- Pricing terms
- The pricing FAQ says the subscription is month to month, can be canceled at any time, and has no per-user charge.
- Headquarters
- Chandler, Arizona, United States
- Work order management
- Yes
- Estimate approvals
- Yes
- Parts inventory
- Yes
- Technician time tracking
- Yes
- Vehicle history
- Yes
- Parts inventory
- Yes
Questions
How much does Shop Controller cost?
The first month is $99. Months 2 through 12 are $199 per month, locked in for the first year.
Is there a free plan?
No. Shop Controller is a paid subscription.
Which platforms and devices does it support?
It supports Android, iOS, and web browsers. Technicians can use iPads, Android tablets, or smartphones; service writers can use Windows PCs or Macs.
Does Shop Controller charge per user?
No. The subscription has no per-user charge and includes unlimited users and technicians.
Which integrations are listed?
Integrations include QuickBooks Desktop and Online, Stripe, Auto Shop Content, Bolt On Technology, My Shop Manager, Epicor, Nexpart, OEC RepairLink, PartsTech, WORLDPAC SpeedDial, CARFAX, MOTOR, and ProDemand.
What support and onboarding are included?
Membership includes guided historical data conversion, team training, and ongoing support from a U.S.-based customer service team. The FAQ also describes video walkthroughs and live shop-hour support.