Auto repair shop software · #3 of 33
Shop Boss
shopboss.net
What it is
Shop Boss is auto shop management software for repair businesses that want tools for shop operations in one system. Its packages include unlimited repair orders and users, two-way text and email, parts ordering, reporting and workflows, vehicle lookup and history, technician views, and VIN scanning and license decoding. Work order management, digital inspections, estimate approvals, parts inventory, technician time tracking, and vehicle history are among its listed capabilities.
Technicians can use BOSS Inspect on a smartphone or tablet to show customers needed repairs, send inspection reports, and maintain records and updates. BOSS Board provides real-time insights, reports, customizable KPI boards, and comparisons of current and past performance. Parts ordering connects to local suppliers, and tire ordering connects to national distributors. BOSS Pay supports Venmo and PayPal for eligible Text-to-Pay customers, remote Text-to-Pay, and consumer financing; embedded payment processing has transaction fees. Shop Boss is paid, with no free plan. Gold costs $179 a month when billed annually; the page also shows $199/Month. The service is web-based and also lists Android and iOS platforms.
Who it suits. Shop Boss suits auto repair, collision, heavy duty truck, RV, tire, powersports, marine repair shops, and fleet management services. It may fit businesses seeking repair orders, inspections, parts ordering, customer communication, and vehicle records in one shop system.
Good to know
- Packages include unlimited repair orders and users.
- BOSS Inspect supports smartphone and tablet inspections.
- BOSS Board offers customizable KPI boards and performance comparisons.
- Parts and tire ordering connect to suppliers and distributors.
- The service lists Android, iOS, and web access.
Watch for
- There is no free plan.
- Embedded payment processing has transaction fees.
- Surcharging is not permissible in Connecticut, Massachusetts, or New York, according to Shop Boss.
Shop Boss is a fit for repair businesses that want repair orders, inspections, communications, parts tools, and vehicle records together. Compare its paid plans and any embedded payment fees with the shop’s needs before choosing a package.
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Plans and prices
Gold
$199 a monthBilled monthly; annual option shown as $179/month
Calendars & appointments · Inventory/vendor management · Embedded payment processing · Canned jobs/sublets · Time/job clocks · Profit-per-hour forecasting · Parts/labor-guide integrations
CRM + Online Service Scheduler
$224 a monthBilled annually; page also shows $249/Month
automated customer communication · service reminders · custom offers · online scheduling
Platinum
$349 a monthBilled monthly; annual option shown as $314/month
Everything in Gold · Labor guides with diagrams/procedures · BI dashboard · Digital inspections · DVI integrations · Employee analytics · Real-time dashboard · Tire ordering · AI ProNotes
Customer & Vehicle Data Transfer
$399, paid oncecustomer and vehicle data transfer
Premier
$449 a monthBilled monthly; annual option shown as $404/month
Everything in Platinum · Responsive website · Website maintenance/design · Monthly digital reporting · Quarterly digital reviews · Custom one-to-one training
Premier Plus
$649 a monthBilled monthly; annual option shown as $584/month
Everything in Premier · 24/7 online booking · Custom scheduling rules · Automated reminders · Declined-work tracking · CRM · Email campaigns · Automated re-engagement · Customer segmentation
Customer, Vehicle, Repair History & Inventory Data Transfer
$899, paid oncecustomer, vehicle, repair history, and inventory data transfer
From Shop Boss's own pricing page, read 15 October 2026. Every plan →
Its site
Getting started
- Visit the Shop Boss website.
- Use the book-a-demo contact option or call (858) 252-4007.
- Choose a package such as Gold, CRM + Online Service Scheduler, Platinum, Premier, or Premier Plus.
- Discuss data transfer options if customer, vehicle, repair history, or inventory records need to be moved.
Limits
There is no free plan. Gold, the listed starting package, includes embedded payment processing with transaction fees; higher packages add features such as CRM, scheduling, digital inspections, tire ordering integration, and AI ProNotes.
On record
- Product
- Shop Boss is auto shop management software for repair businesses, with tools for running shop operations in one place.
- Target customers
- The company describes its users as auto repair, collision, heavy duty truck, RV, tire, and powersports or marine repair shops, as well as fleet management services.
- Shop operations
- All pricing packages include unlimited repair orders and users, two-way text and email, parts ordering, reporting and workflows, vehicle lookup and history, technician view, and VIN scan and license decode.
- Inspections
- BOSS Inspect lets technicians use a smartphone or tablet to show customers needed repairs, send inspection reports, and keep records and updates.
- Dashboard
- BOSS Board provides real-time insights, reports, customizable KPI boards, and comparisons of current and past performance.
- Parts and tires
- The software supports parts ordering from local suppliers and tire ordering from national distributors through the shop management system.
- Payments
- BOSS Pay supports Venmo and PayPal for eligible Text-to-Pay customers, remote Text-to-Pay, consumer financing, and PCI requirements; transaction fees apply to embedded payment processing.
- Payment restriction
- Shop Boss says surcharging is not permissible in Connecticut, Massachusetts, and New York because of state laws.
- Integrations
- The partner directory names 360 Payments, Autoshop Solutions, Cinch, Matco, Market Genie, OktoRocket, PartsTech, ShopLoaner, Steer, Epicor CRM, and Back Office.
- Data migration
- The pricing page lists over 130 built-in data transfer integrations and paid customer/vehicle or broader history and inventory transfer options.
- Privacy
- The privacy policy says CSB does not share personal information with affiliates or third parties for their own marketing or advertising purposes.
- Support
- Shop Boss lists a contact phone number of (858) 252-4007 and offers a book-a-demo contact option.
- Platform access
- Shop Boss describes the service as web-based and says it works without downloads or updates; the feature page also says BOSS Inspect works on smartphones and tablets.
- What it does
- Shop Boss is cloud-based auto-repair shop management software for independent shops and multi-location operations.
- Free plan
- No
- Paid from
- 179 /mo
- Work order management
- Yes
- Digital inspections
- Yes
- Estimate approvals
- Yes
- Parts inventory
- Yes
- Technician time tracking
- Yes
- Vehicle history
- Yes
- Free plan
- No
- Paid from
- 179 /mo
- Parts inventory
- Yes
- Free plan
- No
- Paid from
- 179 /mo
- Parts inventory
- Yes
- Vehicle service history
- Yes
Questions
How much does Shop Boss cost?
Gold is $179 a month billed annually; the page also shows $199/Month. The CRM + Online Service Scheduler plan is $224 a month billed annually, Platinum is 314.00 USD, Premier is 404.00 USD, and Premier Plus is 584.00 USD, each billed annually.
Is there a free plan?
No. Shop Boss is a paid product.
Which platforms does Shop Boss support?
It lists Android, iOS, and web access. Shop Boss describes the service as web-based and working without downloads or updates.
What shop tools are included across the packages?
All packages include unlimited repair orders and users, two-way text and email, parts ordering, reporting and workflows, vehicle lookup and history, technician view, and VIN scan and license decode.
Can Shop Boss transfer existing shop data?
The pricing page lists over 130 built-in data transfer integrations, plus paid options for customer and vehicle data or broader history and inventory transfer.
Which payment services and integrations are listed?
BOSS Pay supports Venmo and PayPal for eligible Text-to-Pay customers, remote Text-to-Pay, and consumer financing. The partner directory names 360 Payments, Autoshop Solutions, Cinch, Matco, Market Genie, OktoRocket, PartsTech, ShopLoaner, Steer, Epicor CRM, and Back Office.