Carsu

What it is

Carsu is cloud-based workshop management software for car garages, tyre shops, fast-fitters, and motorcycle workshops. Its agenda handles appointments, job assignment, workload balancing, and live job status, while the Workboard lets teams allocate work to technicians and follow progress. Users can build reusable job templates and estimates to standardize quotes. Customers can request appointments through a website booking widget, with requests sent to the agenda for confirmation. Messaging through WhatsApp Business, Viber, SMS, and email supports confirmations, updates, and reminders; automatic MOT, service, and tyre-change reminders can include booking links. The tyre catalogue covers the European market and provides images and EPREL label data, but full inventory management is described as coming soon. Reporting offers dashboards, performance tracking by workshop, technician, or service type, and exportable reports. The cloud platform is available on web, iOS, and Android, with no installation or IT staff required. Starter costs €29.90 a month, billed monthly, excluding VAT; Pro costs €59.90 a month, billed monthly, excluding VAT. Annual billing offers 17% savings. Enterprise pricing is custom.

Who it suits. Carsu suits garages, tyre shops, fast-fitters, and motorcycle workshops that need scheduling, work assignment, estimates, and customer messaging. It may be less suitable for shops that need full parts inventory management now.

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Overview

Carsu is cloud workshop-management software for garages, tyre specialists, fast-fitters and motorcycle workshops. It best suits small and growing teams that want scheduling, estimates, job control and customer contact in one browser-based system. The €29.90 Starter entry point is accessible, but user and customer caps—and the absence of parts inventory—become important as operations expand.

Key features

The agenda combines appointment booking, job assignment, workload balancing and live status tracking. The Workboard gives managers and technicians a shared view for allocating work and changing workloads as jobs move along. That combination should reduce coordination overhead in a busy workshop, although businesses that need stock control alongside work orders will need another system: parts inventory is not included.

Reusable job templates and professional estimates make recurring work more consistent and can shorten the path to customer approval. Carsu also supports estimate approvals, work-order management and vehicle history, so teams can keep current jobs and prior service context together rather than relying on separate records.

A website booking widget accepts appointment requests and routes them into the Carsu agenda for confirmation. Customer communication covers WhatsApp Business, Viber, SMS and email for confirmations, progress updates and reminders. Automated MOT, service and tyre-change reminders can be sent through WhatsApp or Viber with a booking link, turning routine follow-up into a direct booking opportunity.

The European tyre catalogue adds product images and EPREL label data, useful when discussing tyre choices with customers. It is a catalogue rather than full inventory management, so it should not be treated as a replacement for stock, purchasing or parts tracking.

Reporting provides dashboards and performance views by workshop, technician or service type, with exportable reports. Optional Google Calendar synchronization imports selected events with read-only access; Carsu does not write events back to Google Calendar. Security measures include encryption in transit and at rest, least-privilege roles, multi-factor authentication, access logging and vulnerability assessments. Carsu says it is working toward SOC 2 Type II and ISO 27001, rather than presenting those certifications as current credentials.

Because Carsu is cloud-based, there is no installation or workshop IT infrastructure to maintain. Web, iOS and Android access support office and on-floor use. Support is offered in the customer's language by chat or phone, with guided onboarding and data migration.

Pricing

Starter

Starter costs €29.90 a month, billed monthly, with VAT excluded. Annual billing saves 17%. It allows two users and up to 500 customers, and includes agenda and scheduling, job planning and tracking, online booking, estimates and job templates, customer management, the online Workboard, basic reporting, and WhatsApp Business and SMS communication. This is the sensible fit for a small workshop with a compact team; the two-user ceiling is the immediate constraint.

Pro

Pro is €59.90 a month, billed monthly, excluding VAT, with the same 17% annual-billing saving. It raises capacity to five users and 2,500 customers while including everything in Starter. Choose it when several technicians or a larger customer book make Starter's limits restrictive, but note that it still does not add parts inventory.

Enterprise

Enterprise uses custom monthly pricing, excluding VAT. It supports unlimited users and customers, suggested job templates, custom integrations, a dedicated account manager and multi-location management. It is aimed at multi-site or integration-heavy operators that need scale and account support rather than a published low-cost plan.

There is no free plan.

Platforms

Carsu runs on the web and has iOS and Android availability. Its cloud delivery avoids local installation and supports access across workshop and office devices.

Who it's for

Starter fits a small independent garage, tyre shop or motorcycle workshop with two active users and modest customer volume. Pro is better for a team of up to five users handling a broader customer base. Enterprise makes sense for multi-location businesses requiring unlimited users, custom integrations and a dedicated account relationship. Carsu is a poor fit when integrated parts inventory is a core requirement.

Pros and cons

• Pros: Scheduling, workload control and live job status are joined in the agenda and Workboard.
• Pros: Website booking, multi-channel messaging and automated service reminders connect customer follow-up with appointments.
• Pros: Reusable estimates, approvals, work orders and vehicle history support a consistent service process.
• Pros: European tyre data includes EPREL labels, while dashboards and exports support operational reporting.
• Cons: Starter is limited to two users and 500 customers; Pro tops out at five users and 2,500 customers.
• Cons: Parts inventory is not included, and the tyre catalogue does not replace stock management.
• Cons: Enterprise pricing and trial duration require clarification before purchase.

Alternatives

Choose ARI instead if a free plan or Windows support matters, or if invoicing, inspections, inventory, accounting, appointments, reminders and time tracking are priorities; ARI Pro is $39.99 a month.

GEM-CAR is the alternative to consider for teams wanting desktop coverage including macOS and Windows, with paid plans starting at $149 a month for I Standard.

Pick Workshop Software when its Silver package's full job and vehicle management, booking management and data import/export better match your workflow; Silver is A$99 a year on annual billing plus GST.

Bay-Master is an option for businesses seeking workstation and cloud deployment with technician tablet connections, inventory, reporting, digital inspections, QuickBooks integration and marketing tools.

Consider GetAFix when a tailored, branch- and module-based deployment is preferable, including a Starter configuration for up to five users at one location.

CCC ONE Repair Workflow is another paid workshop workflow platform with Android, iOS, web and Windows support.

GaragePlug suits networks wanting a custom package priced around outlet count, geography and selected clouds.

Mitchell RepairCenter is an alternative paid platform with Android, API, iOS and Windows access.

For a broader comparison, browse Auto repair shop software.

Verdict

Carsu is a strong choice for small and mid-sized workshops that value coordinated scheduling, estimates, customer messaging and online booking without installing local software. Its clearest advantages are the connected agenda and Workboard, plus reminders that can lead customers directly back to booking. Look elsewhere if parts inventory is essential, if Starter's two-user limit is too tight, or if you need fully transparent Enterprise pricing and a defined trial length before signing up.

Getting started

1. Visit https://www.carsu.com/en.
2. Start a free trial without providing a credit card.
3. Use Carsu in a web browser or on iOS or Android.
4. Choose Starter or Pro, or contact Carsu about custom-priced Enterprise.

Limits

Starter includes up to 2 users and 500 customers.