RE
7.5CarCody score
Its site
On record
- Purpose
- RecoveryIMS is an online application for assigning, tracking, and managing vehicle repossessions.
- Client features
- Recovery clients can assign repossessions electronically, track recovery inventory through its lifecycle, review activity notes and invoices, compare agent performance, and flow vehicles directly to auction.
- Agent features
- Agents can acknowledge assignments, access assignment details in a web browser, update vehicle statuses and recovery attempts, and create condition reports and invoices online.
- Document handling
- Agents can upload vehicle documents, and the system can email agents about new or updated documentation requirements.
- Auction integration
- The maker says RecoveryIMS works with AutoIMS, its auction inventory management system, to support vehicle remarketing.
- VIN search add-on
- An optional VIN Search offering returns the auction work order, client stock number, and auction arrival date for entered VINs.
- Supported access
- Agents can receive assignments by computer, cell phone, or another email-enabled or browser-enabled wireless device.
- Getting started
- A financial company enters an agent as a vendor, and the agent receives instructions to create a login and password with the first assignment.
- Who it serves
- The product describes workflows for recovery clients and recovery agents handling vehicle repossessions.
- Support
- RecoveryIMS support lists [email protected] and phone numbers 678-597-3900 and 888-683-2272.
- Account administration
- The recovery client handles account reactivation, agent email changes, account lookup, and invoice unlocking requests.
- Privacy
- AASC's privacy policy says it may collect contact and identity-verification information and makes that information available to its agents, representatives, and service providers for limited purposes.
- Terms
- The terms say AASC websites are intended for commercial use consistent with written agreements and are provided on an “as is” and “as available” basis.
- Company
- Auto Auction Services Corporation (AASC), operating as AutoIMS, says it was founded in 1997.
- Free plan
- No
- Billing and invoicing
- Yes