7.8CarCody score
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- Product
- Ranger is a cloud-based tow management solution with dispatch, GPS tracking and mapping, messaging, and accounting.
- Dispatch
- SmartDispatch lets dispatchers assign jobs by dragging and dropping truck icons on a map showing open jobs and available trucks.
- Driver app
- CommLink sends call details and navigation to drivers and supports photos, signatures, status updates, and on-site payments.
- Mobile platforms
- Ranger describes towing mobile apps for Android and Apple, and Lot Management and Private Property Enforcement apps for Android.
- Pricing tools
- The Pricing Factory supports account-specific rates, on-the-fly pricing changes, split invoices, and customer quotes.
- Integrations
- DispatchDirect supports digital dispatch with major motor clubs and one-way import from the AAA portal.
- Accounting integration
- Ranger offers multiple options for linking to QuickBooks.
- Lot management
- LotMaster tracks vehicles from tow through discharge and includes lien-letter processing, police holds, inventory checks, and an Auto Data Direct integration.
- Security
- Ranger’s privacy policy says payment cards are handled by PCI-compliant processors and are not stored on Ranger servers or software.
- Reliability
- Ranger says its service is hosted in a commercial data center with redundant infrastructure, nightly backups, and disaster recovery at another data center.
- Support
- Ranger offers a training video library and says customers can contact the company to request free training videos for their team.
- Intended customers
- Ranger describes its solution for towing companies handling roadside assistance, recoveries, heavy hauling, storage lots, and private-property enforcement.
- Product type
- Ranger is a cloud-based SaaS tow-management solution.
- Dispatch
- SmartDispatch provides visual drag-and-drop dispatch from a map showing open jobs and available trucks.
- Free plan
- No
- Towing dispatch
- Yes
- Roadside job management
- Yes
- Impound management
- Yes
- Driver mobile app
- Yes
- GPS fleet tracking
- Yes
- Billing and invoicing
- Yes
- Accounting integrations
- Yes