Auto repair shop software · #30 of 33
Mitchell RepairCenter
mitchell.com
What it is
Mitchell RepairCenter manages collision repair operations from estimating and blueprinting through scheduling and documentation. Its virtual job files record labor totals, job costs and payments, while the system tracks technician time and work orders and can send repair-status messages. Integrations cover accounting, parts, dealer systems, mobile attachments and reporting. Packages and modules are offered, with prices disclosed only on request.
Who it suits. Collision repair shops managing end-to-end repair workflows Multi-location operations needing shared analytics Shops needing accounting, parts or dealer-system connections
Good to know
- Covers estimating, blueprinting, scheduling and repair documentation
- Virtual job files include labor totals, job costs and payments
- Sends customer text or email status updates
- Supports accounting, parts and dealer-system interfaces
- Mobile module uploads photos, documents, video, audio and invoices
Watch for
- Pricing is provided only on request
- Package contents are not detailed on the opened page
- Several integrations require optional interfaces or modules
- Installation requires administrator-requested instructions and a code
Choose Mitchell RepairCenter when your collision operation needs one place for repair orders, workflow steps, customer updates and financial tracking. The software also leaves room for accounting, parts, dealer-system, mobile and multi-site connections. The buying process is less transparent: every listed package is price on request, and the opened page does not explain module contents. Ask Mitchell to map your required workflows, integrations and locations to a package before committing. Shops that prefer a posted price or a smaller feature set should compare other repair-management options.
Your product? You can pay for an editorial review of Mitchell RepairCenter; CarCody's editors write the verdict · from $149/mo. How it works →
Plans and prices
QuickStart Parts
on requestPackage shown; no price or included-module details stated in the opened page.
Essentials
on requestPackage shown; no price or included-module details stated in the opened page.
Premier
on requestPackage shown; no price or included-module details stated in the opened page.
QuickStart Basic Accounting
on requestPackage shown; no price or included-module details stated in the opened page.
Professional
on requestPackage shown; no price or included-module details stated in the opened page.
From Mitchell RepairCenter's own pricing page, read 9 October 2026. Every plan →
Its site
What Mitchell RepairCenter is
RepairCenter is software for collision repair shops. It tracks repairs, shop operations, business performance and customer interactions in one system.
Its workflow runs from estimating and blueprinting to scheduling and documentation. Cycle-time visibility helps show how long work is taking. Each work order becomes a virtual job file containing labor totals, job costs and payment details.
What the software covers
RepairCenter supports work-order management and technician time tracking. With Attachments & Mobile Capabilities, staff can use a mobile device to place photos, PDFs, text documents, videos, audio files and invoices on repair orders.
Online Repair Status lets shops deliver customer messages by text or email, including progress alerts and expected delivery information. Multi-Site Capabilities gives cross-shop analytics covering unit performance, production status and accounting numbers.
Android, iOS and Windows are supported, and the RepairCenter Partner Network exposes an API for near real-time transfers and embedded partner workflows.
What it costs to run
RepairCenter is paid software. The product page shows no dollar amounts and directs visitors to schedule a demo for pricing.
Available package names are QuickStart Parts, QuickStart Basic Accounting, Essentials, Professional and Premier, alongside individual modules. The opened page does not state what modules each package includes.
An administrator can request installation instructions and an installation code by email. Technical support is listed by phone Monday through Friday, 5:00 am to 5:00 pm Pacific Time.
How it compares
RepairCenter is aimed specifically at collision repair operations, with estimating, blueprinting, scheduling, documentation and cycle-time tracking in its workflow. Buyers comparing shop systems can browse auto repair shop software without assuming the products have the same scope.
Its integration list includes QuickBooks, QuickBooks Online, BusinessWorks, OEConnection Parts Management and CollisionLink. Optional Dealer Management System interfaces can exchange repair-order and vehicle data with ADP or Reynolds & Reynolds systems.
Who it suits
RepairCenter suits collision shops that need virtual job files, time and cost tracking, customer status messages and documented repair workflows.
It can also serve organizations with multiple locations and shops requiring accounting, parts, dealer-system or mobile-document connections.
Trade-offs to weigh
Package contents are also not detailed on the opened page.
Many connections are optional or module-based. Shops may need administrator help for installation and should control access to proprietary shop data, which Mitchell’s developer documentation says must not be shared with unauthorized parties.
The API documentation notes future enhancements for API version 2.2 and higher, a detail to check when planning partner workflows.
Verdict
RepairCenter is a broad collision-shop system centered on repair orders and the full repair workflow. Its value depends on whether your shop needs the listed accounting, parts, dealer, mobile and multi-site connections.
Request the package and module breakdown before choosing. A shop that wants customer progress alerts, technician time records and cross-location reporting has relevant tools here. A small operation seeking a simple, clearly priced product may need to compare alternatives first, because the available pricing and package details are limited.
Getting started
- Visit the Mitchell RepairCenter product page.
- Schedule a demo to discuss the product and packages.
- Ask Mitchell for pricing and package details.
- Request installation instructions and an installation code by email through an administrator.
- Install RepairCenter on a new computer using the instructions and code.
On record
- Purpose
- RepairCenter is collision repair shop management software for tracking shop operations, repairs, business performance and customer interactions.
- Repair workflows
- It supports repair workflows spanning estimating, blueprinting, scheduling and documentation, with cycle-time visibility.
- Repair orders
- Repair orders create virtual job files and show labor totals, job costs and payments.
- Customer updates
- Online Repair Status can send customers text and email updates, progress alerts and expected delivery information.
- Accounting integrations
- Accounting interfaces include QuickBooks, QuickBooks Online and BusinessWorks.
- Parts integration
- RepairCenter can integrate OEConnection Parts Management and the CollisionLink online parts ordering system.
- Dealer systems
- Optional Dealer Management System interfaces provide bi-directional integration and automate repair order and vehicle data transfers to ADP or Reynolds & Reynolds systems.
- Other integrations
- ToolStore provides access to third-party body shop applications from within RepairCenter, and the product can integrate reporting from Mitchell Diagnostics Solutions.
- Mobile capabilities
- The Attachments & Mobile Capabilities module can upload photos, PDFs, text documents, videos, audio files and invoices to repair orders from a mobile device.
- Modular packages
- Mitchell offers packages named QuickStart Parts, QuickStart Basic Accounting, Essentials, Professional and Premier, as well as individual modules.
- Pricing
- The opened product page lists packages and optional modules but does not state prices; it invites visitors to schedule a demo.
- Installation
- Customers can request installation instructions and an installation code by email through an administrator; the page describes installing RepairCenter on a new computer.
- Support
- Mitchell lists collision repair technical support by phone at 800.448.4401, Monday through Friday, 5:00 am–5:00 pm Pacific Time.
- Company history
- Mitchell says it began with Glenn Mitchell's automotive parts lists in 1946.
- Work order management
- Yes
- Technician time tracking
- Yes
Questions
What kind of business is Mitchell RepairCenter for?
It is software for collision repair shops that tracks operations, repairs, business performance and customer interactions.
Does RepairCenter manage work orders and technician time?
Yes. The facts list work-order management and technician time tracking. Each repair order becomes a virtual job file containing labor totals, job costs and payment details.
Can customers receive repair updates?
Online Repair Status can deliver text and email messages, progress alerts and expected delivery information.
Which platforms does RepairCenter support?
The listed platforms are Android, iOS and Windows. The RepairCenter Partner Network API enables near real-time data transfer and embedded workflows.
What accounting and parts connections are listed?
Accounting interfaces include QuickBooks, QuickBooks Online and BusinessWorks. RepairCenter can connect with OEConnection Parts Management and the CollisionLink online parts ordering system.
How much does Mitchell RepairCenter cost?
It is paid software with pricing on request. The listed packages and modules do not show prices on the opened page.
Does it support multiple repair locations?
Multi-Site Capabilities offers cross-shop analytics for unit performance, production status and accounting numbers.
How do I get technical support?
Mitchell lists collision repair phone support at 800.448.4401, Monday through Friday, 5:00 am to 5:00 pm Pacific Time. The Enlyte Portal also offers cases, documentation, training and a knowledge base.