What it is
EMDECS is BrightOrder’s maintenance management platform for heavy-duty trucks, fleets, and repair shops. It brings preventive maintenance, inspections, work orders, parts inventory, warranty tracking, technician workflows, and a service board into one system. Mobile asset records can include registration reminders, warranty and loan or lease details, telematics, locations, documents, and notes. BrightOrder says EMDECS supports small repair shops, midsize owned fleets, and multi-site operations managing thousands of trucks. Listed integrations include McLeod, MOTOR, Samsara, Spireon, QuickBooks, and Sage 50 / Sage 200; API access is available for other systems. The cloud platform is described as having 99.9% uptime, daily automated backups, end-to-end security, and SAML 2.0 compliant single sign-on. Its mobile app is available through the Apple App Store and Google Play. The technician app supports Android devices running version 7 or higher. Plans are billed monthly: Small Shop costs $320 a month, Medium Shop $730 a month, Large Shop $3,100 a month, and Rental Fleet $5,100 a month. BrightOrder was founded in 1996 and is headquartered in Mississauga, Ontario, Canada.
Who it suits. EMDECS suits heavy-duty truck operators, repair shops, and fleets that need maintenance, work order, and inventory workflows together. Its plans cover small shops through multi-site fleets, with a Rental Fleet option that includes rental and lease capabilities.
Good to know
- Combines preventive maintenance, inspections, and work orders.
- Tracks parts inventory and warranties.
- Stores telematics, location, documents, and asset notes.
- Offers integrations including Samsara, QuickBooks, and McLeod.
- API access supports connections to other systems.
- Mobile app is available on iOS and Android.
Watch for
- Small Shop is $320 a month.
- Small Shop includes one EMDECS user and two technicians.
- Android technician app requires version 7 or higher.
Choose EMDECS if your shop or fleet needs maintenance, inventory, technician workflows, and asset records in one platform. Its plans distinguish shop and fleet needs, including a Rental Fleet tier. Consider the monthly plan cost and included user and technician counts when choosing a tier.
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Plans and prices
Large Shop
$3,100 a monthBilled per month
EMDECS Users: 8 · Technicians: 30 · Full Accounting Integration
Small Shop
$320 a monthBilled per month
EMDECS Users: 1 · Technicians: 2 · Integrations: Accounting Package Export
Rental Fleet
$5,100 a monthBilled per month
EMDECS Users: 12 · Technicians: 40 · Full Accounting Integration · Rental and Lease
Medium Shop
$730 a monthBilled per month
EMDECS Users: 2 · Technicians: 8 · Integrations: Accounting Package Export
From EMDECS's own pricing page, read 30 September 2026. Every plan →
Its site
Getting started
- Visit https://brightorder.com/.
- Choose a plan: Small Shop, Medium Shop, Large Shop, or Rental Fleet.
- Arrange access with BrightOrder; pricing is also available on request.
- Download the mobile app through the Apple App Store or Google Play.
- For Android technician use, run Android version 7 or higher.
Limits
Small Shop costs $320 a month and includes one EMDECS user, two technicians, and accounting package export. Medium Shop costs $730 a month with two users, eight technicians, and accounting package export; higher plans add full accounting integration, and Rental Fleet also includes rental and lease capabilities.
On record
- Product purpose
- EMDECS is BrightOrder’s computerized maintenance management system for fleets and repair shops, covering maintenance, work orders, and inventory.
- Primary users
- EMDECS is built for heavy-duty trucks, fleets, and repair shops of all kinds.
- Fleet scale
- BrightOrder says EMDECS supports small repair shops, midsize owned fleets, and multi-site fleet maintenance operations handling thousands of trucks.
- Core workflows
- The platform provides preventive maintenance and inspections, inventory and warranty tracking, technician workflows, and a service board.
- Asset visibility
- EMDECS centralizes license and registration reminders, warranty details, loan or lease information, telematics data, locations, documents, and notes for mobile assets.
- Integrations
- Listed integrations include McLeod, MOTOR, Samsara, Spireon, QuickBooks, and Sage 50 / Sage 200.
- API access
- BrightOrder says EMDECS offers API access for systems outside its standard integrations.
- Security and continuity
- BrightOrder describes EMDECS as a cloud platform with 99.9% uptime, end-to-end security, daily automated backups, and SAML 2.0 compliant single sign-on.
- Mobile availability
- The EMDECS app is available through the Apple App Store and Google Play.
- Android requirement
- The technician mobile app supports Android mobile devices running Android version 7 or higher.
- Support hours
- Application support is available Monday to Friday from 5 am to 8 pm Eastern Time, while outages can be reported 24/7.
- Company history
- BrightOrder was founded in 1996 as a family business and is headquartered in Mississauga, Ontario, Canada.
- Founded
- 1996
- Headquarters
- Mississauga, Ontario, Canada
- Mobile app
- Yes
- Parts inventory
- Yes
- Custom inspections
- Yes
- Fuel cost tracking
- Yes
- API access
- Yes
Questions
How much does EMDECS cost?
Plans are billed monthly: Small Shop is $320 a month, Medium Shop $730 a month, Large Shop $3,100 a month, and Rental Fleet $5,100 a month.
What does EMDECS do?
It manages maintenance, work orders, inventory, inspections, warranty tracking, and technician workflows for fleets and repair shops.
Which platforms can I use?
EMDECS is available on web, Android, iOS, and through an API. Its mobile app is available through the Apple App Store and Google Play.
What integrations does it offer?
Listed integrations include McLeod, MOTOR, Samsara, Spireon, QuickBooks, and Sage 50 / Sage 200. API access is available for other systems.
Who makes EMDECS?
BrightOrder makes EMDECS. The company was founded in 1996 and is headquartered in Mississauga, Ontario, Canada.
Is there a free plan?
EMDECS has a paid pricing model. Its listed plans start at $320 a month for Small Shop.