7.8CarCody score
Its site
On record
- Product
- DispatchTMS is a cloud based transportation management system for trucking, brokerage, and third-party logistics companies.
- Dispatch
- The dispatch module supports total truck loads, less-than-truck loads, and split loads, with tentative load and truck boards.
- Load tracking
- Load tracking can provide automatic location updates from the app, and the system supports two-way driver messaging from a load.
- Safety
- Safety tools track vehicle and driver records, maintenance, inspections, and expiration dates, with alerts for upcoming or expired items.
- Accounting
- Accounting includes payables, customer invoicing and receivables, and carrier, owner-operator, and driver settlements.
- Reports
- Reports include quarterly IFTA mileage reports, and reports can be downloaded as Excel files.
- Work orders
- Work orders can list multiple jobs, track who requested or completed them, and flow to accounting for invoicing when closed.
- Access controls
- Administrators can assign user access by role, including dispatch, load planning, and accounting access levels.
- Security
- The features page says the system is stored on servers in different locations at top-tier facilities that are dedicatedly monitored.
- Plans and pricing
- The pricing page lists trucking, brokerage, combo, dispatch services, and licensing and permits packages, but directs visitors to contact the company for pricing details.
- Subscription terms
- The site says subscriptions are monthly and can be upgraded or canceled at any time; it says refunds are not issued.
- Support
- The site lists support hours as Monday through Friday, 9am to 5pm, and provides [email protected] and phone numbers 559-666-0257 and 559-549-5781.
- Integrations
- The pricing page lists add-on load tracking and two-way driver messaging; it does not name third-party integrations on that page.
- Maker and location
- The site identifies the product as dispatchTMS and lists a contact location in Novato, California; the about page says its management has been in the industry since the early 1990s.
- Dispatch tools
- Yes
- Driver settlements
- Yes
- Compliance management
- Yes
- Driver mobile app
- Yes
- Equipment management
- Yes