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battery registration7 MIN

How to Check Exide Battery Warranty Online

Check an Exide battery warranty online in India using Exide Care’s mobile-number, serial-number, image-code, and OTP lookup. Includes late-registration rules, troubleshooting, and the different U.S. claims process.

By CarCody Team

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For an Exide battery purchased in India, check the warranty through Exide Care’s View Registered Batteries/Inverters page. Enter the mobile number used for registration, the battery or inverter serial number, and the image-verification code, then confirm the OTP sent to your phone.

For an Exide battery purchased in India, check its warranty online through Exide Care’s View Registered Batteries/Inverters page. Enter the mobile number used for registration, the battery or inverter serial number, and the image-verification code. Exide then sends a one-time password (OTP) that you must enter before the registered warranty details are displayed.

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The lookup does not use a VIN. A vehicle registration number may be collected during registration, but it is not the online lookup key.

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How to check an Exide battery warranty online in India

  1. Open Exide Care’s View Registered Batteries/Inverters page.
  2. In the lookup form, enter your Mobile No..
  3. Enter the Battery/ Inverter Serial No..
  4. Type the image-verification characters in Enter code.
  5. Select Submit.
  6. When the OTP screen appears, enter the code sent to your mobile number in Enter OTP.
  7. Select Proceed. If the code does not arrive, use Re-send and try again.

Exide’s FAQ describes the same process: register the battery, open View Registered Batteries/Inverters, enter the mobile number and battery or Home UPS serial number, and view the warranty details. The wording varies slightly between the page heading and footer—“View Registered Batteries/ Inverters” and “View Registered Batteries/Inverters”—but both refer to the same lookup function.

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What information you need

Required information Where it is used
Mobile number Identifies the registered record and receives the OTP
Battery or inverter serial number Identifies the specific Exide product
Image-verification code Completes the initial lookup form
OTP Confirms access to the registered record

Keep the serial number exactly as printed on the battery or inverter. Do not substitute your vehicle’s VIN, registration number, engine number, or receipt number. If the serial number is difficult to read, photograph the label before entering it so you can compare each character.

If the battery is not registered

A battery that does not appear in the lookup may never have been registered, or the registration may have been made with a different mobile number. In that situation, open Exide Care’s Register Your Batteries/Inverters page instead.

The current registration form asks for:

  • Serial No.
  • Product category: Car Battery, Two-Wheeler Battery, E-Rickshaw Battery, Other Vehicular Battery, Inverter Battery, or Inverter
  • First Name and Last Name
  • Enter Pin Code
  • Enter Battery Purchase Date
  • Enter Mobile Number
  • Vehicle Registration No.
  • The image-code field labeled Enter Code
  • The consent checkbox beginning I confirm to receive the acknowledgement…

Select Register after completing the form. The page currently validates the serial number as 11 characters and may display “Please enter these 11 characters” when the entry is incomplete or incorrectly formatted. Registration then requires OTP verification: enter the code in Enter OTP, select Proceed, or use Resend OTP if necessary.

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Does late registration cancel the Exide warranty?

Not automatically. Exide’s current India registration page warns that the seven-day registration window has passed, but it offers a Proceed option rather than stating that the warranty is void. Exide’s India battery warranty terms say that when digital registration is not completed within seven days, the warranty applies from the primary sale date or scan date to the authorized dealer.

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That is different from the commonly repeated claim that “you must register within seven days or you lose the warranty.” Based on the current Exide page and warranty terms, late registration changes the applicable warranty start date; it does not, by itself, automatically eliminate coverage. The exact warranty period and eligibility still depend on Exide’s applicable warranty terms, the product, purchase details, and other conditions.

What if the online lookup does not work?

Try these checks before contacting Exide:

  • Confirm that you are using the mobile number used during registration.
  • Check the serial number against the battery or inverter label. Avoid confusing similar-looking characters.
  • Enter the image-verification code again if the page rejects it.
  • Wait for the OTP and use Re-send or Resend OTP only after the page makes that option available.
  • If the battery was purchased recently, verify that its registration was completed rather than assuming that filling out the form saved the record.
  • Keep your purchase invoice, serial-number photograph, and vehicle details available in case Exide needs to verify the record manually.

If you still cannot register or retrieve the warranty, Exide India lists these support channels on its registration and lookup pages:

How to check an Exide battery warranty in the United States

The India lookup should not be treated as a universal Exide warranty checker. Exide India’s warranty terms apply to Exide batteries purchased by an end consumer in India, and the India site’s registration workflow is country-specific.

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The U.S. material available from Exide does not document a current serial-number warranty-status lookup. A 2020 Exide/Battery Systems FAQ directs U.S. customers to the U.S. Claims Center instructions: go to www.exide.com, scroll to the bottom, choose Claims Center (U.S), select EXIDE-BRANDED BATTERY WARRANTY AND LIABILITY INFORMATION, and choose Submit a Warranty Claim. Because that document is dated 2020, these labels should be verified on the current U.S. website before relying on them.

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For the U.S. claim process described in that FAQ, expect to provide:

  • A test receipt showing that the battery was tested
  • Dated proof of purchase, such as a retailer receipt or, alternatively, a credit-card or bank statement
  • Information about the original purchase and purchaser

A discharged battery is not necessarily considered defective. The U.S. warranty material says the battery should be charged and retested first, and batteries that are merely discharged are excluded from warranty coverage. The cited U.S. FAQ also says eligibility may depend on the original purchase date, original purchaser, authorized retailer, proof of purchase, and test results. It states that the warranty is not transferable and notes that some retailers sell batteries “in lieu of warranty,” in which case the retailer handles the claim.

India versus U.S.: the important difference

Question India United States
Online status lookup Exide Care provides a mobile-number and serial-number lookup for registered batteries and inverters. The cited official FAQ does not describe a serial-number status lookup.
Typical next step Submit the mobile number, serial number, image code, and OTP. Use the U.S. claims route and submit a warranty claim, subject to current site availability.
Key evidence Registration record, serial number, purchase details, and OTP access. Battery test receipt and dated proof of purchase, among other eligibility information.
Geographic scope Exide batteries bought by end consumers in India. U.S. terms and retailer policies may apply; do not use the India portal as the U.S. warranty authority.

Frequently asked questions

Can I check an Exide warranty with the VIN?

No. The current Exide India lookup asks for the registered mobile number and the battery or inverter serial number. A vehicle registration number is collected on the registration form, but it is not the lookup key. The India page does not ask for a VIN.

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What if I do not know the mobile number used for registration?

Try the numbers that may have been supplied when the battery was purchased or registered. If none works, contact Exide India through WhatsApp at 70440 00000, call 1800-103-5454, or email [email protected]. Have the serial number and proof of purchase ready.

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Can I register a battery after seven days?

The current Exide India form can display a seven-day-window warning and provides a Proceed option. Exide’s warranty terms say late digital registration changes the warranty start point to the primary sale date or scan date to the authorized dealer; it does not automatically mean that all warranty coverage disappears.

Is a dead or discharged battery automatically covered?

Not necessarily. The U.S. warranty material instructs customers to charge and retest a discharged battery, and excludes batteries that are merely discharged. A warranty decision depends on the applicable country’s terms and the test result.

What should I do if the serial number is rejected?

For India registration, check that the serial number contains the required 11 characters and matches the label. Re-enter it carefully, then try the registration or lookup again. If the problem continues, use Exide’s listed support channels rather than guessing at the format.

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Frequently Asked Questions

Can I check my Exide battery warranty with a VIN?

No. Exide India’s current lookup requires the registered mobile number and the battery or inverter serial number. A vehicle registration number is used during registration, not as the lookup key, and the page does not ask for a VIN.

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How do I register an Exide battery online?

Use Exide Care’s Register Your Batteries/Inverters page. The form requires the serial number, product category, purchase date, mobile number, personal and location details, an image code, and OTP verification. The current form validates the serial number as 11 characters.

Does registering an Exide battery after seven days cancel the warranty?

No. Exide’s current India page warns when the seven-day window has passed but provides a Proceed option. Its warranty terms say late registration changes the applicable warranty start date to the primary sale or scan date to the authorized dealer; it does not automatically cancel the warranty.

Can I use the Exide India warranty checker for a U.S. battery?

The India portal is country-specific. The cited U.S. FAQ does not describe a current serial-number lookup and instead directs customers to the U.S. Claims Center. U.S. claimants may need a battery test receipt and dated proof of purchase.

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The Bottom Line

Bottom line: In India, use Exide Care’s View Registered Batteries/Inverters page with the registered mobile number and the battery or inverter serial number, then verify with an OTP. You do not need a VIN. If the battery was never registered, use Exide’s registration page; late registration does not automatically void the warranty, although Exide may calculate coverage from the dealer’s primary-sale or scan date. U.S. owners should use the current U.S. claims process instead of the India lookup.

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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