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How to Troubleshoot a GMC Terrain Backup Camera

There is no verified reset sequence for every GMC Terrain. Identify your model year, check the lens and manual, and seek diagnosis for persistent screen faults.
Entry162 Date Time3 min MechanicCarCody Team

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There is no verified reset sequence that applies to every GMC Terrain backup camera. Start by identifying your Terrain’s model year and checking its owner’s manual; clean the lens if the image is unclear. If the screen stays blank or blue, or a service message persists, arrange diagnosis rather than relying on a generic button hold, battery disconnect, or factory reset.

Start with the correct Terrain manual

Camera and infotainment procedures can vary by model year and equipment. GMC’s owner’s manual page lets you select the year, make, and model to find the appropriate manual. The instructions and fault clues below are specific to the years and configurations identified; do not assume they apply to every Terrain.

Try these safe checks first

  1. Check the view and lighting. For the 2016 Terrain, the camera is above the license plate. Mud, snow, ice, or other buildup can obscure it; darkness, direct sun, or headlamp glare can also make the image unclear. These are conditions described in the 2016 Terrain owner’s manual.
  2. Clean the lens gently. The 2016 manual says to rinse the lens with water and wipe it with a soft cloth. GMC’s camera guidance likewise recommends wiping away dirt, rain, or snow with a soft cloth. Avoid treating this as a reset: it only addresses a dirty lens.
  3. Check display settings only if overlays are the issue. On the 2016 Terrain, the manual’s path for rear-camera symbols and guide lines is Park > CONFIG > Display Settings > Rear Camera Options. These options adjust overlays; they do not repair a blank or failed camera image. Confirm the menu path in the manual for your own year.

If the screen is blank, blue, or shows a service message

Persistent service message

The 2016 manual says “SERVICE REAR VISION CAMERA SYSTEM” may appear when the system is not working properly. It advises dealer service if the problem persists. Follow the manual for your model year if you see an equivalent warning.

Black or blue screen on certain 2019–2023 Terrains

A GM preliminary information bulletin hosted by NHTSA covers North American 2019–2023 Terrain vehicles equipped with Surround Camera System UV2 or UVS, or Trailer Camera System UVI. It describes a black screen with a triangle icon when shifting into reverse. On the equipment in scope, infotainment version 3.4 shows a blue screen, while version 3.5 and later shows black. Those details apply only to the configurations covered by the GM bulletin; a similar-looking screen on another Terrain does not establish the same fault.

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#1 Best Overall
95407397 OE Backup Camera Replacement for GMC Terrain, Chevy Equinox 2010-2017, Chevy Cruze 2011-2016, Replaces OEM Part Numbers: 22913698, GM1960105, 15926123, 20903513
  • GreenYi OE GMC Terrain Backup Camera---Compatible with GMC Terrain, Chevy Equinox 2010-2017, and Chevy Cruze 2011-2016.
  • OE Part Number Fitment—GreenYi Chevy Equinox Cruze reverse camera is designed to replace OE part numbers: 95407397, 22913698, GM1960105, 15926123, 20903513.
  • Star Night Vision Rear View Camera—Experience high-definition imaging with advanced night vision capability, providing clear visuals in both daylight and nighttime conditions to enhance safety and convenience.
  • IP68 Waterproof Backup Camera—Engineered to withstand diverse conditions, including car washing and heavy rain, without compromising normal operation. Featuring a robust housing for superior strength, toughness, high-temperature resistance, durability, and wear resistance, ensuring reliability and non-deformation in any environment.
  • Easy Installation—Our backup camera is designed for seamless integration, serving as a direct replacement for the original backup camera part. Featuring a plug-and-play mechanism, there's no need for complex wiring. For added convenience, you can refer to YouTube videos for step-by-step guidance by searching exact vehicle model with OEM part NO. on your original camera.

The bulletin lists possible causes including camera, coaxial cable, or connector failures associated with vibration; excessive resistance at coaxial cable connectors that interrupts the video signal; and an SD card that can cause surround-view system resets and intermittent black screens. Its diagnostic guidance is not an owner repair procedure, and it does not support replacing a camera, radio, or video processing module without diagnosis. GM says the bulletin’s intent is that, in most cases involving specified diagnostic codes B101E or B101D, technicians inspect coaxial connections and the SD card rather than replace the Video Processing Module or radio.

When to get service—and what to ask

If cleaning does not resolve the issue, a service warning remains, or the display repeatedly goes blank, arrange diagnosis through a GMC dealer or qualified repair facility. Give them the model year, equipment if known, what the screen displays, and when the fault occurs. On vehicles covered by the bulletin, ask the technician to follow the relevant GM diagnostic procedure and check the applicable camera, coaxial cable/connectors, and SD card before assuming a module or camera needs replacement.

Rank #2
HEROFFIX Rear View Camera for GMC Terrain 2018-2024 23188736
  • [Vehicle Fitment] This rear view camera is for GMC Terrain 2018-2019 (Denali, SL, SLE, SLT) 1.5L L4 Gas / 1.6L L4 Diesel/ 2.0L L4 Gas, for GMC Terrain 2020-2021 (SL, SLE) 1.5L L4 Gas, for GMC Terrain 2022-2023 (SLE) 1.5L L4 Gas. Specific fit license plate camera replaces No.23188736. Without 360° Surround Vision. Please be sure to check and confirm the connector style before placing an order.
  • [Crystal-Clear Visibility] Ultra-clear image quality. There're anti-fog HD glass and color CMOS image sensors inside this backup camera reverse camera so as to provide satisfactory color reproduction and a clear view for car owners.
  • [Night Vision] With 170 degree wide view detection angle and 1920x1080 camera resolution, it performs normally also as night vision camera, even in the faint light like a dark underground garage.
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  • [Easy Installation] You will get 1pc rear view camera. It's plug-and-play design without complex wiring for easy installation. You may refer to some videos for detail install guidance.

Do not buy a replacement camera as a general reset remedy. If diagnosis confirms the camera itself has failed, verify compatibility using the vehicle’s VIN, model year, trim, and equipment; the sources cited here do not establish a universal part number or aftermarket fitment. GMC’s manuals and service resources can help identify the applicable service path, and some parts or accessories may require installation by authorized Certified Service.

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Use the camera as an aid, not your only view

Even when it works, the rear camera does not show every area behind the Terrain. GMC warns that small children or pedestrians may be outside the image, including close to the bumper corners, under the bumper, or beyond the camera’s field of view. Check the area directly and use the mirrors before reversing.

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Rank #4
HD Rear View Backup Camera for GMC Terrain Chevy Equinox Trax Buick Encore
  • 【Applicable Model】This Backup Camera Fit For Gmc Terrain 2014-2017, Fit For Chevrolet Equinox 2014-2015 Trax 2013-2021, Fit For Buick Encore 2013-2021
  • 【Replace Part Number】This Rear View Camera Perfect Replace 22868129 42389646 590-109
  • 【1080P DH Night Vision】This Reverse Camera Equipped with 1080P high-definition resolution for clear and detailed night vision capabilities, enhancing safety during nighttime reversing.
  • 【IP68 Waterproof Rating】This Rear View Camera Built to IP68 standards, ensuring excellent waterproof performance and reliability even in challenging weather conditions
  • 【170° Real-time Wide Angle】Backup Camera Provides a wide 170-degree field of view in real-time, ensuring comprehensive visibility of surroundings while reversing.
Rank #3
GMC Terrain 2018-2023 Backup Camera, 170° HD Night Vision Waterproof
  • Perfect Fit for GMC Terrain:Direct replacement for OEM 23188736, fits 2018-2023 GMC Terrain exactly. Matches factory wiring and mounting points, no modifications needed.
  • 170° Wide HD Night Vision:High-definition sensor with 170° wide-angle lens captures crisp rear view day and night, eliminating blind spots for safer parking and reversing.
  • Made of premium ABS plastic, fully sealed housing prevents water and dust damage, works reliably in rain, snow and fog.
  • Plug & Play Installation:Directly plugs into factory wiring harness, no cutting, splicing or programming required. Install in minutes with no professional help.
  • Worry-Free Service:Backed by 1-year warranty and 30-day free return. If you have any issues with the camera, contact us for quick support.

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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